HEAR.
A dense Slack thread becomes a briefing.
Customer says the export changed retention language, legal wants the exact policy text, and support needs a reply before renewal review.
Internal note: build is signed Thursday. Security language is approved. Pull checklist into the customer reply.
Question for product: does the new export include archived attachments or only live ticket data?
A dense Slack thread becomes a briefing
Customer says the export changed retention language, legal wants the exact policy text, and support needs a reply before renewal review.